How to Request a 3D Scan: IFTI PROvision Process Explained

What Happens When You Request a Scan

Requesting a PROvision scan follows four steps: you submit a quote request, IFTI schedules a walkthrough, a technician scans your space or spaces, and your finished digital twin lands in a secure portal you can share with your team. The process is designed to move fast, with nationwide fixed pricing and no hidden fees.^[1]

Here is the sequence in order:

1. Quote Request, You tell IFTI what you need scanned: one location or a full portfolio, and what you plan to use the digital twin for.
2. Walkthrough Scheduled, IFTI coordinates a site visit window that fits your team’s access constraints.
3. Scan Completed, A technician captures the space, or all spaces on a multi-site project, during the scheduled visit.
4. Secure Portal Delivered, Your digital twin is uploaded to a Matterport-powered portal you control access to.

That’s the whole arc. What matters for an operations leader evaluating this right now is what each step actually requires from you, because that’s what determines how smooth (or bumpy) the process feels once you hit submit.

Step 1: Getting Your Quote

Getting a PROvision quote means specifying whether you need one property scanned or several, the type of space involved (retail floor, warehouse, hotel, office suite), and the reason you need the scan, whether that’s as-built documentation, CapEx planning, or a remote portfolio review. IFTI’s quote intake is built to handle single-site and multi-site requests in the same submission.^[1]

This matters if you manage a chain or a facilities portfolio, because IFTI’s own quote process explicitly covers “one or multiple spaces” in a single request.^[1] You don’t need to file a separate ticket per location. If you’re comparing quote costs against past vendor experiences where every additional site meant a new negotiation, this is the point where PROvision’s model starts to look different: one intake, one point of contact, one quote covering everything you list.

Be specific about square footage estimates and the number of floors or distinct areas per site if you have that information. It shortens the back-and-forth before scheduling and gives the scan team a clearer read on how many technician-hours the visit will require.

Step 2: Scheduling the Walkthrough

After your quote is confirmed, IFTI schedules a walkthrough visit where a technician plans capture logistics and scans the space during the same trip. Coordination covers your access windows, whether the project spans one building or several, and any documentation you flagged during the quote stage.^[1]

For a single retail location, this is typically a straightforward conversation about hours of operation and who holds keys. For a multi-site portfolio, scheduling gets more coordination-heavy: IFTI works around regional time zones, staggered access hours across locations, and any sequencing you need (say, scanning stores in one district before moving to the next). The upside of a nationwide technician network is that scheduling doesn’t hinge on flying one crew across the country location by location.

If your sites have unusual access rules, security clearance requirements, or landlord approval processes, raise that during scheduling rather than the week of the visit. It’s the single biggest variable that pushes a walkthrough date.

What to Prepare Before Your Scan

Before a PROvision technician arrives, property teams should confirm site access and any security clearance needed, name a single on-site point of contact, and pull together existing reference documents like floor plans or prior as-built drawings. Having this ready in advance shortens the walkthrough and reduces the chance of a rescheduled visit.^[1][5]

If your goal is as-built documentation or a comparison against existing drawings, IFTI’s team applies a quality-control process that checks captured data against field measurements you provide.^[5] That means the more accurate your existing floor plans and reference documents are going in, the more useful the resulting quality check will be. If you’re scanning for CapEx planning instead, the prep list is lighter, but a clear stakeholder list still speeds up the review process once the portal is delivered.

Turnaround: How Fast Can You Expect Results

IFTI states it can scan spaces anywhere in the U.S. within a week of scheduling, a capability that reflects its nationwide technician network rather than a guaranteed delivery date on every project.^[1] Actual turnaround depends on how many sites are involved, how complex each space is, and how quickly site access is confirmed.

This is worth being precise about, because “one week” gets thrown around loosely in this industry. IFTI’s public materials describe scanning capability and scheduling speed, not a blanket end-to-end delivery promise that applies identically to a single 2,000-square-foot retail unit and a 40-location portfolio review.^[1] A single, accessible site with clean documentation moves fastest. A multi-site portfolio with staggered access windows or complex mechanical areas will naturally take longer to sequence, even with a large technician bench behind it.

If timing is the deciding factor for your project, say so explicitly in your quote request. IFTI can tell you upfront what’s realistic for your specific site count and complexity rather than you guessing based on a general marketing figure.

From Scan to Secure Portal: Sharing With Your Team

Once scanning wraps up, IFTI delivers your finished digital twin through a secure, Matterport-powered portal that stakeholders can access from any device. This lets remote teams, executives, contractors, or lenders review the space without booking an additional site visit.^[1][2]

This is where the “virtual site visit” framing IFTI uses for asset managers actually pays off in practice: a facilities director reviewing a store remodel from a laptop in another state, or a CapEx committee walking through five properties in a single meeting instead of five separate flights.^[2] Matterport’s own platform documentation covers the mechanics of portal access and device compatibility if your IT team wants to review permissions and sharing controls before rollout.^[3]

You control who gets a link. That means legal, ops, and outside contractors can each get access scoped to what they need, without giving everyone a master key to every property in your portfolio.

Why Enterprises Trust PROvision for Documentation

PROvision is backed by IFTI’s long-running facilities services history, a nationwide technician network, and fixed pricing structured to avoid surprise per-site costs. The service also applies quality-control checks and field measurement comparisons for clients who need scans verified against existing drawings, which matters most for as-built and documentation-heavy projects.^[1][4][5]

PROvision launched specifically as a “no-travel, cost-efficient alternative” to traditional site visits and paper-based documentation, a positioning IFTI has held onto since introducing the service.^[4] For operations leaders comparing this against the old way of doing things, the practical difference shows up in how many people need to physically show up to a property to get a decision made.